Church merch is a wonderful way to showcase your church’s heart and unite your team. Every shirt, hoodie, hat, or item carries your message, sparks conversations, and shares your story wherever your team goes. Each piece of apparel or gear, from Sunday services and youth nights to mission trips and outreach events, helps your ministry shine by reflecting care, creativity, and community.
What to Expect with New Church Apparel
When you first receive your merch, it’s normal to notice small details that don’t affect quality. Here are a few things to keep in mind:
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Printing or stitching marks: Faint lines or impressions from adding the design usually fade after the first wash.
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Loose threads: Some stitched logos may have threads sticking out. Trim them carefully or secure with a tiny dab of fabric glue.
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New item smells: A faint factory scent is common. Airing out the garments typically removes it.
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Tiny production spots: Small marks may appear but generally wash out after the first laundering.
Understanding these minor quirks will help you enjoy your merch right away without unnecessary worry.
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Protecting Different Types of Church Designs
Different printing and stitching methods require slightly different care. Following these tips will keep your shirts, hoodies, hats, and other apparel looking sharp for every event.
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DTF prints (heat-pressed designs): Wash gently to keep colors bright and prevent peeling or cracking.
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DTG prints (ink-printed shirts): Turn garments inside out, wash in cold water, and avoid bleach to protect the design.
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Embroidery (stitched logos and designs): Trim loose threads, secure them if needed, and wash inside out to preserve stitching.
By giving each type of design the attention it needs, your merch will stay vibrant and professional for years to come.
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Caring for Church Mugs and Drinkware
Your merch isn’t limited to apparel. Mugs and other drinkware also need attention to maintain their design and color. Hand washing is always the safest method. If a mug is labeled dishwasher-safe, it can go in the dishwasher, but otherwise, avoid it to prevent fading or peeling. Avoid microwaving mugs with metallic designs to keep them looking their best.
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Keep Your Church Gear Looking Its Best
With simple care, your church merch can stay vibrant and welcoming for years. Shirts, hoodies, hats, and mugs will maintain their colors, stitching, and designs, helping your team’s message be seen, appreciated, and celebrated wherever it goes. Encourage your community to share photos or stories with their merch—it’s a great way to connect and show the heart of your ministry in action.
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Damaged, Incorrect, or Defective Items
We DO cover:
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Manufacturing defects
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Damaged items
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Incorrect items sent
If you receive a damaged or incorrect item, contact us within 30 days with a photo or video and your order number. We'll replace it free of charge.
Request Replacement
Please provide photo or video details of your concern for damaged or incorrectly sized items:
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Damaged, stained, or misprinted items: Send a photo of the whole garment and a close-up of the issue.
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Sizing issues that differ from product pages: Submit the following as applicable:
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Photo of the garment tag showing brand and size
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Photo with a tape measure from neck to bottom of garment
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Photo with a tape measure from left to right at the chest
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Photo of the damage (if any)
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Sizing issue photo sample:

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Contact Us
If you need assistance with your church merch, replacements, or have any questions, TCS team is here to help. You can reach us in the following ways:
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Submit an Issue Online: Click here to submit your concern
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Email Support: [email protected]
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Include in your message: Your order number, a description of the issue, and photos or videos if applicable
Our team will respond promptly to help resolve your concerns and ensure your church merch is perfect for your ministry and team.
